Revive Your Precious Memories: Bespoke Jewellery Repair That Brings Your Beloved Pieces Back to Life!

Welcome to Created By Lau, where every piece of jewellery tells a story, and every repair is a chance to add another chapter. My passion isn't just about creating beautiful, bespoke accessories; it’s about breathing new life into pieces that hold your dearest memories. With a blend of expert craftsmanship and a genuine love for sustainable fashion, I'm here to ensure that your precious items not only avoid ending up in landfills but also continue to shine with all their might. It's not just repair; it's a revival of beauty and memories, done in a way that cares for our planet just as much as we care for your jewellery.

Our Jewellery Repair Services

Repairing Broken Beading: Don't let those loose beads mean the end of your favorite piece. We carefully restring broken beading, ensuring each piece is restored to its original beauty. Our thorough process involves hand-selecting matching beads (if needed) and using durable thread for a long-lasting fix.

  • Adding a New Clasp: A faulty clasp shouldn’t spell the end of wearing your cherished jewellery. We offer a variety of clasp replacements, ranging from simple hooks to more secure lobster clasps, tailored to complement your piece's style and ensure its safety.

  • Resizing Bracelets and Necklaces: Whether it's too loose or too tight, we can adjust your bracelets and necklaces to fit you perfectly. Our resizing service includes precise measurement and seamless extension or reduction, guaranteeing comfort and style go hand-in-hand.

  • Making Something New with Your Old Jewellery: Breathe new life into old treasures! We specialize in transforming outdated or broken jewellery into modern, wearable pieces. Share your vision with us, and let's co-create a piece that reflects your unique style.

Each repair starts with a thorough assessment to determine the best course of action, ensuring we maintain the integrity and style of your cherished piece. Our commitment to sustainability means we prioritize eco-friendly practices throughout our repair process, helping not just to restore your jewellery but also to protect our planet.

Experience Effortless Jewellery Revival with Our Streamlined Repair Process

  1. Initial Consultation: Begin by reaching out to us with a brief description of your jewellery repair needs. You can do this directly through our website, via email, or by giving us a call. We warmly welcome any accompanying photos of your piece to better assess the required work.
  2. Expert Assessment: Once we've had a chance to examine your piece (virtually or in-person), we'll provide you with a detailed assessment of the repair work needed, including any creative suggestions for breathing new life into your cherished item. We'll also provide a transparent quote and timeline.
  3. Safe Shipping or Drop-off: For convenience, you can choose to ship your jewellery to us using our secure and insured shipping options, or if you're local, drop off your piece at our studio. We ensure the utmost care and security in handling your treasured items.
  4. The Magic Happens: With your approval, we begin the meticulous repair process, treating your jewellery as if it were our own. Throughout this phase, we'll keep you updated with progress insights, ensuring your piece is receiving all the love and attention it deserves.
  5. Final Review & Approval: Upon completion, we'll share detailed photos of your repaired item for your final approval, ensuring you're delighted with the outcome.
  6. Delivery: Your rejuvenated jewellery is then ready to make its way back to you. Choose from secure shipping or in-person collection at our studio. We can't wait to see your reaction to its transformation!
  7. Wear & Cherish: Now, it's time to reintegrate your beautifully repaired jewellery back into your collection and stories. We hope it brings you as much joy (if not more) as it did before.

At every step, we're here to make this process as seamless and fulfilling as possible, ensuring your beloved pieces are restored to their former glory with a touch of Created By Lau magic.

Frequently Asked Questions (FAQs) about Our Jewellery Repair Service

What types of jewellery repairs do you offer? 

We specialize in a variety of repair services including repairing broken beading, adding new clasps, resizing bracelets and necklaces, rejuvenating old or outdated jewellery, and stone replacement. Our aim is to make every piece wearable and beautiful again.

How much does it cost?

Understanding the unique charm and value of each piece of jewellery, our repair services are tailored specifically to meet the individual needs of your cherished items. Due to the bespoke nature of our work, we first provide a detailed quote based on your specific requirements. This personalized approach ensures that you receive the most accurate and fair pricing for the expert care your jewellery deserves. Starting with a consultation, we assess the repair needs of your piece, considering factors such as the materials needed, the complexity of the work, and the time required to restore it to its original beauty. Rest assured, our priority is to offer you a service that revives your precious jewellery in the most cost-effective way

How do I get a quote for a repair?

Reach out to us with a description of your jewellery repair needs and, if possible, include photos. We'll assess your piece and provide a comprehensive quote based on the required work.

Can you match the original look of my jewellery after repair?

Yes, preserving the original integrity and style of your jewellery is our top priority. Our expert repairs are performed with meticulous attention to detail to match the original look as closely as possible. For any changes or modernizations, we'll consult with you first.

Is my jewellery safe during shipping and repair? 

Absolutely. We take the security of your cherished items seriously. For shipped repairs, we recommend using our insured shipping option. Throughout the repair process, your jewellery is stored securely and treated with the utmost care.

How long does a typical repair take?

Repair times can vary depending on the complexity of the work needed. Generally, most repairs are completed within 2-4 weeks. We'll give you a more accurate timeline when you receive your quote.

What happens if my jewellery is deemed unrepairable? 

On the rare occasion that we can't repair your jewellery, we'll discuss alternative solutions with you. This might include reimagining the piece into a new design or crafting a custom replacement. Your satisfaction is our goal.

Do you use sustainable practices in your repairs?

Yes, sustainability is at the heart of what we do. Where possible, we use recycled materials and employ methods that minimize waste, ensuring your repair contributes positively to your green footprint.

What is your policy on customer satisfaction?

We're dedicated to ensuring you're delighted with your repaired jewellery. If you're not completely satisfied with the work, please reach out to us so we can make things right.

Ready to breathe new life into your cherished jewellery? Let’s chat about restoring its beauty! Fill out the contact form below or shoot us a message using the chat box at the bottom of the screen for a free consultation. Your precious pieces deserve a second chance, and we’re here to make that happen. Let’s get those beauties sparkling like new again!

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